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Bookstore Shipping Explained

Shipping rates are defined by many different variables but the most important being the weight, size, location, and service type desired (such as regular, priority, overnight services).  The Dalhousie University Bookstores shipping rates are in tandem with the most current rates posted by trusted and competitive carriers.  In fact, many times our rates are significantly less than over-the-counter services offered by carriers!  This discount is due largely to our volume commitments which we pass along to you.

Shipping Service Commitments

Online orders placed within Canada can now be delivered to most destinations* via regular, priority, or overnight service.  Orders destined for the United States or other international locations will now have the most competitive shipping rates and services available.

The total shipping time is calculated using the following formula:

Total Shipping Time = 24-Hour Order Processing Time + Transit Time

The following table outlines the shipping services available and transit times for orders placed through the Dalhousie University Bookstores:

Service Options
Transit Times
  Canada USA International
Regular 5-7 business days 4-9 business days NA
 
  • Add 3-5 additional  business days for rural areas 
  • Add 5-10 additional business days to territories
  • Add additional 3-5 days for rural areas
 
Priority 1-4 business days 3-7 business days 5-10 business days
 
  • Add 4-7 days for rural areas and territories
  • Add additional 3-5 days for rural areas
  • Add additional 3-6 business days for rural destinations
Overnight 1 business day 1-3 business days 1-4 business days
 
  • additional surcharges apply for guaranteed delivery 9AM or 10:30 AM (where available).
    Email for quote
  • Guaranteed delivery to major urban locations only
  • Guaranteed delivery to major urban locations only

Policies

  • Please allow 24 hours for order fulfillment
  • Please note that shipping charges are subject to change without notice.
  • Method of shipping is the sole discretion of Dalhousie University unless otherwise stated
  • Orders will only be shipped using trackable services.  Regular parcel mail is not offered.
  • Special shipping arrangements can be made by contacting us at bookstoreonline@hcasmail.housing.dal.ca
  • Degree Frames can only be shipped FedEx to insure against breakage.

Related Information

The Dalhousie University Bookstore's returns policies and ordering policies can be viewed by visiting our "Store Policies" page.


*due to import / export restrictions, not all global locations are serviceable 










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